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Returns & Exchanges

At Eva-Anna Farms, we take pride in the quality of our farm-fresh products and want you to be completely satisfied with your harvest. Due to the perishable nature of our food items, we offer a 24-hour window for reporting any quality concerns or shipping damages to ensure a fair resolution.

Return Process

  • 1.
    Inspect Your Order

    Upon arrival, please immediately inspect your delivery for any signs of damage, spoilage, or missing items from your order list.

  • 2.
    Contact Our Team

    Email our customer support within 24 hours of delivery with your order number and clear photographs documenting any issues with the products.

  • 3.
    Review Process

    Our quality assurance team will review your claim within 2 business days to determine if a replacement, store credit, or refund is appropriate.

  • 4.
    Receive Resolution

    Once approved, we will process your refund to the original payment method or ship out a fresh replacement at no additional cost to you.